Giffgaff Voicemail

Here we explain everything you need to know about your giffgaff voicemail and how to use it:

Video tutorial about giffgaff voicemail



Frequently Asked Questions. FAQ



How to check my giffgaff voicemail?

Dial 443 and press the Submit button.


How to turn off your giffgaff voicemail?

Dial 1626 or #004# and press "Send"


Is it free to check my giffgaff voicemail?

IS NOT FREE.. With goodybag you consume 1 minute and with balance (Airtime Credit) 8p / min

Set up your giffgaff voicemail



Voicemail will be activated from the moment you start using your SIM giffgaff..

With your giffgaff mobile, dial the numbers 443 to access your voicemail.

If you have an Iphone, you can directly access your mailbox from the "Carrier file", simply by pressing the "Voicemail" button, for more information: What is and how to use the Carrier file

You will be able to check your messages and:

  • Leave a personalized message with your own voice, to say to the people that is calling you that you are not available to get the call, and you will call them back later.
  • Set a PIN code to protect your voicemail. After dialing 443, you will be prompted to enter a new 4 digit PIN code. Choose one that you remember easily. With this PIN you can access your voicemail from another phone, even from abroad.

How do I access to my giffgaff voicemail from another phone?



  • Call your giffgaff mobile number.
  • After listening your voicemail message, press on the keyboard of your phone the asterisk (*).
  • You will be prompted to enter your PIN followed by the pad (#).
  • You will hear the standard welcome message to your voicemail.

Numeric commands for your giffgaff voicemail



Dial the following numbers when you have listened to a voice message:

  • Dial 1: Listen again to your message.
  • Dial 2: save the message you just heard.
  • Dial 3: Permanently delete the message.
  • Dial 8: Listen to the phone number, date and time of the message call.

Enable / Disable your voicemail giffgaff



Your voicemail will be activated as soon as you start using your gifgaff SIM card.

To activate or deactivate your voicemail, you will have to dial the following numbers and press the "Send" button:

  • To activate: dial 1616 or *004# and press "Send"
  • To deactivate: dial 1626 or #004# and press "Send"

To make sure you have set up your voicemail correctly, dial *#004# and press the "Send" button.

Traveling abroad



If you are traveling outside the UK, you can divert all incoming calls directly to your voicemail. To do this, we advise you two things:

  1. Record a personalized message saying that you are outside the UK and if you have something important to communicate, please leave a voice message.
  2. Set your PIN code for your voicemail before you travel, so you will avoid having to listen to the instructions to set your PIN when you check your voicemail, as they will charge you every minute with the roaming charges.

How to access to my giffgaff voicemail from abroad?

  • Call your giffgaff mobile number.
  • After listening to the message, press on the keyboard of your phone the asterisk (*).
  • You will be prompted to enter your PIN followed by the pad (#).
  • You will hear the standard welcome message to your voicemail.

When you check your voicemail from abroad, giffgaff will charge you as if you made a 1 minute call with the international roaming tariff. Check the international roaming rates.

How to change the PIN of my giffgaff voicemail



To change your PIN simply dial 443 with your giffgaff mobile and press the asterisk (*), then dial 4 - 4 - 1. Now you will be prompted to enter your old PIN to establish your new PIN.

I forgot my Giffgaff voicemail PIN, How do I get it back?

To recover the PIN you have forgotten, simply send a text message with the word “RESET” and send it to the number 802443.

Set up giffgaff notification via text message when you receive voice messages



Your mobile giffgaff is configured in a standard way so that when you receive a new voice message, an icon appears on your screen. If you prefer giffgaff to send you a text message for each new voice message, follow these steps:

  • Call 443, when you hear the voicemail message, press asterisk (*).
  • Dial 4 to go to voicemail settings.
  • Dial 1 to access the different notification options.
  • Dial 1 to choose the notification option via text message.

To consider



  • Voice messages will be deleted after 30 days.
  • If you do not access into your voicemail for 60 days, the configuration and your PIN will be erased.

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